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Cancellation Charge Exemptions


No cancellation charge, etc. if canceled and if:

Booked by/for passengers having used our service once before.

Booked by travel agents having used our service twice in the last two years.

Booked by organizations, event or travel planners having used our service twice in last two years.

Canceled 72 hours (3 days) or more before the scheduled pick-up time.

Canceled no later than an hour of faxing our first confirmation (when fax requested.)

Canceled no later than an hour of the booking time.




Following cancellation charges vary. They depend on, how close to the scheduled pick-up time it was canceled.


When Canceled:

Cancellation Charge*

Not Canceled ( No Show) **

100%

Closer than 2 hours to the pick-up time

75%

Closer than 24 hours to the pick-up time

50%

Closer than 72 hours (3 days) to the pick-up time

25%



* Percentages apply to the base rate only, i.e., they do not apply to the gratuity, tax, etc.

* The largest applicable percentage will predominate (over any other applicable percentage.)

** None of the above Exemptions apply to a "No Show" case.

A "No Show" is defined as when passenger and chauffeur do not meet as scheduled and the passenger does not immediately call from the pick-up area to inquire about the car.

Booking a ride closer than 2 hours to its pick-up time, assumes the 75% cancellation charge liability immediately after the booking is completed.

Booking a ride closer than 24 hours to its pick-up time, assumes the 50% cancellation charge liability an hour after the booking.

Booking a ride closer than 72 hours to its pick-up time, assumes the 25% cancellation charge liability an hour after the booking.

Created:   05/14/1998                      Last Modified:  03/15/2013

This cancellation policy is posted on the Internet at:  www.lalimo.com®








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