Airport Meeting Types

Our meeting types for domestic arrivals are:  

•     Baggage Claim Area Greet Service
•     Curb Pick up
•     By the Plane (Chartered Flights)

Our meeting types for international arrivals are:  

•     Arrival Lobby Greet Service
•     Curb Pick up

International arriving passengers go through immigration, baggage claim and custom procedures before entering the arrival lobby, where we meet them.

Baggage Claim Area Meet and Greet Service:

Baggage Claim area meet and greet service is available at all airports we serve.  The driver finds the Baggage Claim area number from the monitors at the terminal.  Driver then goes to the Baggage Claim area with a luggage cart and a name sign.  Driver arrives at the Baggage Claim area about the same time as the flight arrival time.

Our Baggage Claim area meet and greet service is based on the assumption that passengers expect to be met.  We also assume passengers are able to read or identify the sign driver will display.   We require arrangers to inform us, in advance, if passenger does not expect to be met or is not able to read the sign.  We have special procedures to identify such passengers. 

Drivers usually display our standard name sign, to the arriving passengers.  We can also provide special name signs, or display arranger provided signs.  Our standard name sign is as follows.  

           LAlimo.com

             Welcomes

           Mr/Ms John Doe

Our drivers welcome the passenger and offer help with any carry on luggage.  Drivers then ask if the passenger has checked in luggage.  Drivers will direct the passengers having checked in luggage to the right carrousel in the baggage claim area. 

Drivers will pick the luggage passengers indicate, from the carrousel and load them on the cart.  Drivers will carry the luggage cart to the curb.  Drivers will ask the passenger if he/she would like to wait at the curb while the driver goes to bring the car or if he/she would like to walk to the car where parked.  In either case, the driver will load the luggage into the car,  and open and close passenger door.  

Driver will check to make sure all seat belts are put on.  Driver will verify destination with the passenger and will drive smoothly to  destination.  Drivers will use the car pool lanes as much as possible.

Passengers should not hesitate request changes to the radio station, radio volume, car temperature, sliding the front seat, turning inside lights on or off, etc.

Curb Pick up:

This pick up type is available at LAX only.  Curb pick up, being the fastest pick up type, saves  passengers time every time.  It is often the frequent flyers choice of pick up.  Curb pick up is from the sidewalk immediately outside the baggage claim area.  Its procedure is very easy.

For curb pick up, the driver, having obtained arrival updates from the airline, parks the vehicle in the nearest parking area and sits in the car, waiting for the passenger to call to inform of his/her curb location, i.e., pillar number. 

Center isle pillars, outside LAX baggage claim areas, are numbered.   Arriving passengers leaving the baggage claim area, may know their location by knowing the pillar number closest to them.  Numbers are marked at the top (near the ceiling) of the center isle pillars.  Pillar numbers consist of a digit (1 thru 7) and a letter.  The digit corresponds to the terminal number. The letter actually identifies the pillar in that terminal area.

When the arriving passengers call to announce their pillar number, he/she is informed of the car's license plate number, model and color.  Passengers are requested to stay at the sidewalk and refrain from going to the center isle.  Passenger is requested to raise hand and point to the driver when he/she sees the car.

At LAX, vehicles are only allowed a short stop at the curbs.  Allowed short stops are for the duration of a quick loading or unloading only.   It is by no means for parking and or for any waiting at the cub.  This necessitates that passengers be ready to board when calling the car for the curb pick up.

International Arrival Lobby Meet and Greet Service:

International Arrival Lobby Meet and Greet Service is available at LAX.  There are five International arrival lobbies at LAX. They are at Terminals 2, Tom Bradley, 4, 5 and at Terminal 6.  The driver knows which arrival Terminal the airline normally uses and or confirms that with the airline.  Driver then goes to that international arrival lobby with a name sign.  Driver arrives at the lobby before the announced arrival time.  Driver's wait for international arrivals is usually much longer compared to the driver's wait for domestic arrivals.  Longer wait is usually because International passengers go through immigration and custom procedures.  Driver's waiting time also seems to depend on the number of international flights arriving into the same terminal about the same time and other unpredictable factors.  Unlike domestic arrivals, passengers of different airlines and flights arrive into the same lobby together.  Driver displays the sign to all arriving passengers.  International passengers arrive the meeting location with their luggage and they are ready to board the vehicle when meeting the driver.

Our International Meet and Greet Service is based on the assumption that passengers know and expect to be met at the airport.  We also assume passengers are able to read or identify the sing driver will display.   We require arrangers to inform us, in advance, if these assumptions are not valid.  We have special procedures to identify such passengers. 

Driver usually displays our standard name sign to the arriving passengers.  We can also provide special name signs designs or display arranger provided signs.  Our standard name sign is as follows.  

            LAlimo.com

             Welcomes

           Mr./Ms. John Doe

Our drivers welcome the passenger and offer help with the luggage. Drivers will carry the luggage and or the luggage cart to the curb.  Drivers will ask the passenger if he/she would like to wait at the curb while driver goes to bring the car or if he/she would like to walk to the car where parked.  In either case, the driver will load the luggage into the car,  and open and close passenger door.  

Driver will check to make sure all seat belts are fastened.  Will double check the destination with the passenger and drive smoothly to the destination.  Drivers will use the freeway car pool lanes as much as possible.

Passengers should not hesitate to request changes to the radio station, radio volume, cabin temperature, sliding the front seat, turning the inside light on or off, etc.

An extra charge is applies to international arrival service.  Please see Extra Charges for the amount.